Aged care informatics and quality improvement

The Aged care informatics and quality improvement team brings together experts from areas of geriatric medicine, telehealth, health data standards, informatics, and health system quality monitoring and improvement.

This team leads research projects to improve health services and promote better health outcomes, particularly for older people and other vulnerable population groups. The team has expertise in health data standards and systems, and approaches to measure and report quality in care provision. The team is interested in the intersection between data gathering for clinical care (particularly care of older people) and data requirements for quality and health system monitoring, and how structured approaches to data gathering can improve health care delivery, workflow, efficiency, transparency, and government policy. In addition to research, the team consults to the federal government on quality measures in the Australian aged care sector. 

Some members of the Aged Care Systems and Quality team are also Fellows of interRAI Australia (the Australian Coordinating Centre for the interRAI Research collaborative), hosted at CHSR. interRAI develops standardised approaches to measuring and recording functional and psychosocial problems for multiple care and health settings. interRAI Australia is responsible for international development of hospital systems, including the recently-released interRAI Acute Care that promises to transform nursing assessment in acute care.

Research staff

Professor in Geriatric Medicine
Research Fellow, Care Quality
Research Fellow, Health Informatics​
Research Fellow, Care Improvement
Casual Senior Researcher, Aged Care Quality Indicators
Research Nurse, Ageing, Geriatrics & Quality Indicators
Ms Beibei Xiong
HDR PhD Candidate
Ms Jennifer Marks
HDR PhD Candidate

Professional staff

Ms Susan Ben Dekhil
Senior Officer, Research Projects
Dr Murray Hargrave
Manager, Research, Partnerships & Development
​Ms Michelle Lang
Research Administration Officer/Research Assistant
Ms Donna Maysey
Administrator & RES-e-CARE Coordinator
Mr Paul Prudon
Senior Research Assistant/Technician

The Aged Care Informatics and Quality Improvement team works closely with other health, informatics, and economics researchers within CHSR, and has active partnerships with the following: 

  • Australian Government Department of Health and Aged 
  • The Aged Care Industry Information Technology Council 
  • The Australian Consortium for Aged Care 
  • The Australian e-Health Research Centre at CSIRO 
  • The Digital Health CRC and aged care sector participants 
  • interRAI Australia