Dr Annie Banbury

Annie's background is in Public Health. Her PhD focused on using telehealth to improve the health literacy of older people with chronic diseases. Annie has experience developing, implementing, and evaluating telehealth interventions for patient education and overcoming social isolation.

Annie's part-time role at the Centre of Online Health includes leading consultancy projects that evaluate telehealth use in complex care settings. These large-scale evaluations have provided in-depth knowledge of multi-disciplinary clinician and consumer perspectives on telehealth's acceptability, feasibility, and effectiveness in different settings. Her research interest is understanding how practitioners can implement telehealth to transform and improve consumer access to health and social care, leading to better patient outcomes. Her research interest in using telehealth for clinical and social care spans professions, conditions, settings and sectors, including allied health professionals, chronic disease, oncology, dementia, aged care, addiction, and the disability sector.

Annie is also an active researcher in developing AI and machine-based learning applications to augment clinical decision-making for telehealth systems. She is the Head of Research at Coviu, the telehealth platform that powers the government's Healthdirect Video Call. Coviu is part of several telehealth implementation research projects in which Annie is involved.

Annie is currently part of the Australasian Institute of Digital Health's Women in Digital Health Leadership program. She brings over 30 years of experience in health care. She has worked in diverse roles in Australia and the UK, collaborating with health, education, social care and housing professionals.

Annie is passionate about creating workflows, interventions and technology that meet end-user needs, whether health professionals or consumers.